U.S. Army Medical Materiel Agency
693 Neiman Street
Fort Detrick, MD 21702-5001
Customer Relations Management (Duty Hours):
For questions and general inquiries contact:
Phone: 301-619-1288/4301
DSN: 343-1288/4301
Customer Relations Management Inquiry Form
Emergency Operations Center (EOC) (After normal duty hours Emergency Use Only):
This number is for emergencies only if contacting after normal duty hours. If you require non-emergency assistance, after normal duty hours, please E-mail the usammaeoc@amedd.army.mil or usammacrm@amedd.army.mil or use the Customer Relations Management Inquiry Form.
Phone: 301-619-4408
DSN: 343-4408
NIPR E-mail: usammaeoc@amedd.army.mil
Distribution Operations Center (DOC) (0700-1700 EST):
For vaccines and temperature sensitive product questions contact:
Phone: 301-619-4318, 1197, 4198
DSN: 343-4318, 1197, 4198
Fax: 301-619-4468
NIPR E-mail: USAMMADOC@amedd.army.mil
After hours call: 301-676-1184, 301-676-0857, or 301-256-8072 for urgent issues only.